SHIPPING & RETURNS
Shipping Policy
At SKS, we aim to deliver your orders quickly and efficiently. All orders are processed within 1-3 business days. Shipping times and fees may vary depending on your location and the shipping method selected at checkout.
Once your order is shipped, you will receive a confirmation email with tracking information. Please ensure your shipping address is accurate at the time of purchase, as we cannot redirect packages once they are in transit.
Return & Exchange Policy
We want you to be fully satisfied with your purchase. If for any reason you are not, you may request a return within 14 days of receiving your order.
Return Conditions:
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All return requests must be approved by SKS before being sent back.
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Items must be unused, in their original condition, and in the original packaging.
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Proof of purchase (such as a receipt or order confirmation) is required for all returns.
To initiate a return, please contact our customer service team at [your email or contact form link] with your order number and reason for return. Once your return is approved, we will provide you with return instructions.
Please note:
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Returns sent without prior approval will not be accepted.
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Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within a few business days.
If you have any questions, feel free to contact us at [your email or phone number].